济州岛神化世界
Jeju Shinwha World delivers a "Smart Connecting Room" experience to guests of its 2.500万平方米度假村.
- 国家:韩国
- 部门:热情
- 解决方案: 解决方案 e Dispositivos Conectados, 物联网
业务合作伙伴: Hansol Inticube公司,.有限公司.
位于济州岛, 济州岛神化世界 is the largest 度假胜地 complex and family-friendly vacation facility in Korea. 大约2.500万平方米, 济州岛神化世界 includes hotels, 公寓, 主题公园, 水公园, 会议设施, 免税商店和赌场. T再来 are over 2,000 rooms in the five-star Marriott and Landing hotel & 度假胜地, and the Somerset premium condominium, with planned expansions for accommodations and entertainment facilities. The 度假胜地 uses cutting-edge IT technologies to operate efficiently and maximize customer satisfaction.
济州岛神话世界客户视频
Desafios
- 济州岛神化世界 aims to be a world-class recreation and leisure 度假胜地 complex that leads the digital transformation of Korea’s hospitality industry. 的这样的, a top priority was to exceed guest expectations by providing a new and differentiated guest experience.
- 济州岛神化世界 wanted a reliable, centrally managed solution to cover its 2.500万平方米度假村. It needed an effective communication solution that met the specific needs of its innovative hospitality environment and could deliver a “Smart Connecting Room” experience.
Resultados
技术的好处
- The OmniPCX-based solution offers high-performance and stable communication environment optimized for hotels with geographical redundancy in two datacenters.
- OmniVista 8770 Network Management System offers centralized management of the solution across the 度假胜地.
- The 济州岛神化世界's digital transformation is just beginning. An 物联网中心 at the heart of the solution allows for integrations with any business or guest apps, 智能对象, 流程或数据湖, which will fuel future digital experiences at the 度假胜地.
经济效益
- The communication solution is helping 济州岛神化世界 achieve its goal of becoming a world-class recreation and leisure 度假胜地 complex.
- 1,300 business phones enable productivity by supporting smooth communication between employees.
用户体验的好处
- The 8088智能桌面电话’s Smart Guest Application powers “Smart Connecting Rooms” by controlling room environment (air-conditioning, 位于, 不要打扰, 等等.) as well as basic hotel phone functions via touch screen, and providing a guest experience that goes beyond regular hotel services.
- Guest information is transferred to the touch screen phone, enabling language settings to be automatically adapted for added convenience.
产品 & 解决方案
产品
- 移动客人软电话
- 智能客户应用程序
- 物联网中心
- 8001, 8018桌面电话
- 8068高级桌面电话
- 8088智能桌面电话
- OpenTouch多媒体服务
- OmniPCX Enterprise Communication Server
- OmniVista 8770 Network Management System
- OmniSwitch 6450-10 Stackable Gigabit Ethernet LAN Switch
- Professional Services – Integrate and Deploy
解决方案
Encontre a solução que melhor atenda às suas necessidades.
更多客户参考资料
Veja todas as histórias de sucesso-
济州岛神化世界's Success Story
This short case study describes how Jeju Shinwha World delivers a Smart Connected Room experience to guests of its 2.500万平方米度假村.